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All orders take between 6-8 weeks.

If your order is going to take longer, we will advise you at the time of purchase or soon after. If you require your order to be delivered sooner than the delivery times specified, please let us know at the time you place your order. We will do whatever we can to meet your requirements should
we have the capacity.

Yes. We ask that any orders coming outside of England, Wales and Scotland, the customer needs to contact us first to get a delivery quote. This will also stop any delays in your order being made. We must stress that these orders once they have left our workshop, the timings are out of our
control. Delays with customs and weather etc are out of our control.

We accept all major Debit and Credit Cards, PayPal, Shop Pay and Clear Pay. We also offer in house payment plans upon request but require a 50% deposit upon ordering. In house payment plans can be organised if you contact littlecraftandco@outlook.com

In the very unlikely event that this happens, please contact
us immediately via the email or phone littlecraftandco@outlook.com
Little Craft & Co does not take responsibility for incorrect messages and incorrect punctuation upon ordering. This must be done within 24 hours.

Please refer to our Terms & Conditions.

Please contact us for a quote via email littlecraftandco@outlook.com on delivery fees and timings. Please note, we cannot quote for Customs and Taxes and delivery times will be longer than those stated for the UK.

All orders are delivered via pallet and are wrapped with foam and come in a box connected to a pallet. By doing so this limits the unlikely event of damages and aims to keep this to a minimal.

It is important someone is home to collect their order as they will not be left outside. Failure to receive your order will mean you will have to contact the courier company directly and rearrange for a suitable time.
Re delivery charges will occur and will be payable from the customer.

All colours are chosen from the Farrow and Ball colour chart. If you want a custom colour as part of the bespoke toy box package, then please state this at the time of ordering. We can colour match if required. We do not send out samples and kindly ask you to look at the colour charts when choosing a colour.

The personalised Toy Box package includes the choice of 3 fonts: Times New Roman, Edwardian Script and Times New Roman Italic. Choice of Lulworth Blue, Cinder Rose White and Pale Grey. Size large comes included and extra large is an additional £100. When choosing a colour please bear in mind this will be for both the name on the front of the toy box and the inside lid will also be painted the same colour and the rest of the box will be white. This is how all orders come, if you would like something different, please see the
Bespoke Toy box package.

Full range of emoji’s, colours and custom colours, 1-2-1 design telephone call if needed, design mock up upon request, all 3 fonts including new Disney font, and you will have an order form to discuss precise
placement of texts and emoji’s. Multiple use of fonts and unlimited characters.
The option for a completely bespoke size however please note this is subject to
fees due to additional cost of materials.

Large: 82cm width, 46cm deep, 50cm height. Extra-large: 93cm width, 47cm deep, 58cm height. Bespoke sizes are available upon request however this would mean an additional cost and potential time to delivery.